BSA-Spa-Facility
1. AWAY Spa Signage & Collateral (point values 2)
Mark N/A if you find any of the following:
? Facility not present
? AWAY Spa is not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? Locker room does not include sauna/whirlpool area
? (Residences): Spa is operated by a Co-located hotel
AWAY Spa signage and collateral must:
? Meet brand identity guidelines
o Either most previous or updated (e.g., AWAY or AWAY 2.0)
2
0
N/A
Brand / Brand - Identity
2. Relaxation Lounge Amenities (point values 4)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? (Residences): Spa is operated by a Co-located hotel
Relaxation lounge amenities must minimally include:
? Hospitality set-up as follows:
o Beverage:
? Water
o Food item (e.g., dry snacks, fresh fruit)
? Reading materials - current (e.g., newspaper, magazines, PressReader)
It is acceptable if the provision of items is prohibited by local code
Check amenities and Mark No if any of the following:
? Hospitality station not available
? Hospitality items missing
4
0
N/A
Operations / Operations - Product
3. Spa Locker and Locker Room Set-up (point values 4)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? (Residences): Spa is operated by a Co-located hotel
Guest locker areas must minimally include:
? Music playing
? Bath towels
? Spa robe
o Must be branded (hotel or spa)
? Spa slippers with non-slip soles
o It is acceptable if slippers are not placed in locker and are provided by attendant
o It is acceptable to have slippers or sandals
Check the guest locker and locker areas and Mark No if any item missing
4
0
N/A
Operations / Operations - Product
4. Spa locker room provides personal grooming items (point values 4)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? (Residences): Spa is operated by a Co-located hotel
Locker room area must minimally include:
? Deodorant
? Hair dryers
? Hair products
? Moisturizer
? Towel hamper
? Trash container
The following must either be on display or be available upon request:
? Shaving kit
? Ladies hygiene products (available in female locker room only)
It is acceptable if the provision of items is prohibited by local code (documentation required)
Randomy select 5 items to verify
Check the guest locker and locker areas and Mark No if any item missing
4
0
N/A
Operations / Operations - Product
5. Spa locker room offers additional grooming items (point values 2)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation or not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? (Residences): Spa is operated by a Co-located hotel
Vanity areas must minimally include/be:
? Hand soap
? Hand towels
? Tissues in tissue box cover
? All personal grooming products in the locker room (e.g., soap, shampoo, conditioner) from a single product line (e.g., Aromatherapy, ESPA)
o It is acceptable if hairspray and deodorant are not from the same product line if the product line does not carry these products
It is acceptable if the provision of items is prohibited by local code (documentation required). If selected items are prohibited, check only those that apply
2
0
N/A
Operations / Operations - Product
6. Spa Locker Room Showers (point values 4)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? (Residences): Spa is operated by a Co-located hotel
Shower area must minimally include:
? Bath towel(s)
? Amenity presentation
o Body wash/shower gel
o Shampoo
o Conditioner
It is acceptable if the provision of items is prohibited by local code (documentation required)
Mark No if any item missing
4
0
N/A
Operations / Operations - Product
7. Water-based Amenity (point values 4)
Mark N/A if any of the following:
? Property does not have a spa facility on premises
? Area is fully booked and does not have availability for any treatments or services
? Area is under complete renovation and not available for guest use
Spa must minimally have (1) water-based amenity (e.g., sauna, plunge pool, steam shower, steam room, whirlpool)
Mark No if water-based amenity is not in place
4
0
N/A
Operations / Operations - Product
8. AWAY Spa Additional Water-based Amenity (point values 2)
Mark N/A if any of the following:
? Area is under complete renovation and not available for guest use
? AWAY Spa is not present
? Area is fully booked and does not have availability for any treatments or services
AWAY Spa must minimally include an additional water-based amenity (e.g., sauna, steam)
Mark No if additional water-based amenity is not in place
2
0
N/A
Operations / Operations - Product
9. Spa Locker Room Wet Areas (point values 2)
Mark N/A if any of the following:
? Facility not present
? Area is under complete renovation and not available for guest use
? Area is fully booked and does not have availability for any treatments or services
? Locker room does not include sauna/whirlpool area
? (Residences): Spa is operated by a Co-located hotel
Sauna/whirlpool area must minimally include:
? Bath size towels
? Towel display unit
It is acceptable if the provision of items is prohibited by local code (documentation required)
Check the locker room shower area and wet areas and Mark No if any item missing
2
0
N/A
Operations / Operations - Product
10. Spa Facility Cleanliness - General (point values 4)
4
0
N/A
Cleanliness / Public Areas
11. Spa Facility Condition - General (point values 2)
2
0
N/A
Maintenance & Upkeep / Public Areas
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